ฉันหาSales Admin (Tourism Company)

Job Description • Respond to customer inquiries through the company’s social media channels, primarily Facebook and Instagram (Inbox, Comments, and Direct Messages). • Provide accurate, complete, and professional information regarding tour programs, products, and services. • Qualify and categorize incoming leads as Cold, Warm, or Hot Leads based on customer interest and purchase readiness. • Follow up with potential customers via chat, phone calls, or other communication channels to nurture leads and maximize conversion opportunities. • Provide travel consultation, handle customer inquiries, and actively close sales through online channels. • Coordinate with the Operations Team to ensure smooth booking and service delivery processes. • Maintain and update customer records, sales pipelines, and lead tracking systems. • Prepare daily sales updates and monthly performance reports for internal review. • Ensure consistent, professional, and brand-aligned communication across all customer touchpoints. • Perform other administrative and sales support tasks as assigned.